Support BoF tonight!


Ok, maybe it’s not the Wallflowers, but we will have THE Dale Hobill. 🙂

Join the Rational Support peeps in Oceanic V – (please note room change) for the IBM Rational Software Support BoF.

RU ready to save time and find answers quickly? Join the IBM Rational Software Support team in this session centered around the latest Rational Electronic Support tools, web sites, and content improvements for 2008. Be a hero by discussing software support and knowledge management best practices, and leading methods of communications.

Come and chat about Rational’s new RFE community with Erin O’Connor. Peter Picone will be there and would love to share with you some of the exciting work going into the new Support Portal.

Let’s face it… we in Client Support only usually hear from you when you have a problem. Here’s a chance to collaborate on some winning solutions! We want to know what works for you, what doesn’t, what improvements can we make, and are we hitting it out of the ballpark in any particular facet of client support.

How can WE help?

Hope to see you there!


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