Wow, it’s been a while since I’ve posted a work-related blog post on this blog. You can be forgiven for thinking that I’m just a bubble-headed idiot with a stoopid dog and a penchant for sparkly things, but I’m also a bubble-headed idiot with a job that I love and don’t talk about NEARLY enough. IBM. Rational. Client Support. Knowledge Management. eSupport. Knowledge-Centered Support. Web. Content. Hack Day.
Here’s a little exciting tidbit for you IBM Rational fans out there.
One of the neat little things we do every quarter in Rational Client Support is to pull together and publish information on what content for each product has been identified by clients and support through closed problem tickets over the past 90 days as the most useful technotes in solving problems or answering questions.
The Top Rational FAQ Links by Product has been published for the third quarter, and can be found here.
Ooooh! Aaah! Shiny!
If you are a Rational client, and are interested, check it out. Tell us what you think. Use the Rate this Page section to tell us how useful you found it.
Thanks! And here’s a poll to find out if you want to hear about more work stuff here on this blog, and prefer the standard drivel. 🙂