RTP Rational User Group Meeting Tonight!

And boy, are you in for a treat! Our very own Ying Chen, eSupport and IBM Support Assistant goddess, will be presenting to the Raleigh Rational User Group:

IBM Rational Support – Where and How to get the help you need!

Date: Oct 27th, 2008
Time: 6:00PM – 8:00PM
Location: ***NOTE NEW LOCATION!!*** IBM Employee Activity and Fitness Center Building 400 Cornwallis Drive, Research Triangle Park, NC 27709

Presentation Abstract:
Software support is one of the last things on anyone’s mind when using IBM Rational products. This presentation is an introduction to what IBM Rational support offers as well as the readily available resources and tools that clients can leverage to find answers to questions.

Speaker Bio:
Ying Chen joined IBM in 1999 starting as a software developer for the VisualAge Generator then as part of the Rational Application Developer development team.

She has recently joined the Rational Client Support (RCS) team in the role of IBM Support Assistant (ISA) Developer for the Rational brand, working with the RCS delivery team and serviceability architect to extend the capabilities of ISA for our clients.

Ying rocks. Go see her. And say hi for me.


One thought on “RTP Rational User Group Meeting Tonight!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s