And in a rare convergence of work-related news HERE, I am thrilled to report that the IBM Support Portal was named one of ASP’s Top Ten Best Web Support Sites.
HUGE kudos due to the folks who’ve worked tirelessly to bring the new IBM Support Portal to fruition (including @rationalwebguy), and to everyone in IBM Technical Support, whose dedication to client success and knowledge-sharing has created an electronic support experience to be proud of.
May I just say….
Check out the shiny new duds the work blog is sporting these days…thanks to the brilliant Bob Leah over at developerWorks, in honor of Innovate 2010, just a few short weeks away now.
I’ll be there – yay!
I call tweet-up! Who’s in?
16. Pleased to announce the launching of my newest adventure, my very own developerWorks blog:
Notes from Rational Support
Not strictly “mine”, but mine enough. A place to discuss the nifty work stuff. Stuff happening in IBM, in Rational, in Rational Client Support, especially. Like Telelogic.
Go. Read. Comment. Bookmark. Subscribe. Link. Slavishly follow. Write gushing letters of appreciation. CC my boss.
And yes, this counts as #16.
Even though I would have told you anyway.
Our new Telelogic support pages went live over the weekend, thanks to a LOT of hard work by a LOT of good people, including some of mine!